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Talk To A Racking Specialist Melbourne 1300 788 916

Frequently Asked Question

Initial questions

What is industrial shelving and warehouse racking?

Also known as warehouse racking, this type of customisable shelving is used as a storage system that is designed to store just about whatever you can think of. Usually built from steel frames, the selves are often made from particle boards, MDF, and steel mesh.

These sturdy structures can hold massive weight loads and because they are customisable, it means they can be made to fit any space and facilitate any kind of storage system you require for your business. Our shelving systems in Melbourne are trustworthy, locally sourced and manufactured and can be delivered directly to you in a matter of days.

What is warehouse shelving used for?

Heavy-duty warehouse racking and industrial shelving like ours can be used to house many different materials and products including:
Furniture
Car parts
Mechanic
Air conditioner
Fasteners
Medical equipment
Irrigation
Farm equipment
Produce
Plastic parts
Clothing
Cold room storage
Fruit and veg
Agriculture
Medical equipment
Hardware
Packaging
Printing

Do you have the shelving in stock and readily available?

All of our pallet racking in Dandenong is well stocked and ready for your collection or to be shipped directly to you. There are plenty of items and depending on the number of items, smaller lots can be collected or delivered on the same day as your order being made. Please call ahead to make an order or check stock availability.

Why buy from Erect-A-Rack?

Come in and see us for your shelving needs. Melbourne based, all our pallet racking is available in our Dandenong warehouse. You can contact us for more information on our location and where we deliver. We are proud to give our customers the best of the best when it comes to service. To ensure you get the most out of your industrial shelving, we offer a full range of services including design, pallet racking delivery, pallet racking relocation, pallet racking inspection, and installation.

Do You Have Prices Online?

No, unfortunately we don’t. This is only because we price all of our products and services on application (POA). We are happy to have a chat with you over the phone and give you a tentative price for your job, and remember, there is no job too big or small.

Is there an option to hire your pallet racking / pallet jacks / container ramps?

Unfortunately we don’t hire out our warehouse shelving and racking systems as these are very specific to each warehouse we help build. Investing in your own bespoke shelving systems may be more beneficial. However, if it is a short term rental of a pallet jack, hand jack or electric jack, we can assist your business. Similarly we can help with the hire of a container ramp. Please get in contact for more information.

Who Can Audit and Inspect My Racking?

Currently, due to Australian standards, the manufacturer of the warehouse storage shelving systems must provide the weight loadings and performance criteria. Anyone is allowed to inspect the racking system if there is suspected damage, wear or tear. It is mandatory to have your racking systems inspected annually in order to conform to the latest standards.
Erect-A-Rack can provide an auditing service for all your warehouse storage solutions.

How much does used pallet racking cost?

This is entirely dependent on the scope of the warehouse pallet racking that you require. We can do any job, big or small. Warehouse pallet racking systems fully installed can cost anywhere between $5000 and $50,000. Get in contact with Erect-A-Rack today and we can give you a rough quote on your job.

Can you discount if we buy more than 1 bay?

Yes you can discuss discounts with us as we only provide price on application (POA). There may not be a hefty discount if you’re only looking for a few bays as we try to keep our prices low generally. The best option here is to call one of our consultants and talk then through exactly what you’re looking for. We can come to an arrangement that is mutually beneficial for your warehouse racking system price.

Can I collect today if I place an order now?

Yes, for smaller orders that will fit in your car, truck or ute you click and collect once you’ve made your order. If you’re looking for uprights that are pre-assembled, and different sized beams we have them in abundance. If in doubt of what stock we have and the measurements, you can get in contact with one of our team to find out more information before you order or collect.

What is your Warranty on Pallet Racking?

Our warranty on pallet racking and warehouse shelving is solid and should definitely help you to make the right choice for your business or project. We guarantee your Erect-A-Rack products against structural and manufacturing defects for 6 years. To qualify for the guarantee, load ratings and best practice usage of the systems must be followed and maintained to a strict annual Safety Audit.

Do you have insurance when installing?

Yes we absolutely do. At Erect-A-Rack we all about taking on the most rigid safely and insurance practises so we are fully covered when installing your warehouse pallet racking system. We also provide certification of currency in the instance of an inspection.

Do you have to bolt down pallet racking?

Yes absolutely you do. For safety reasons, it is integral to dynabolt your frames to the floor in order for them to be sturdy once they are loaded. When your warehouse racking system is built several meters high, the weight loaded can make them unstable if they aren’t secured to the wall or floor.

Other questions

Can I visit your warehouse?

Yes, of course. If you’re thinking of having racking and shelving installed in your premises then visiting our showroom could be very helpful in regards to the decision making process. Chatting to our warehouse racking and industrial shelving experts will also assist you in choosing the right racking system for your business or home. Our pallet racking showroom is located at 41 Gaine Road, Dandenong South, VIC, 3175.

Do you offer delivery options?

Our shelving is located in Melbourne, Victoria, but we deliver racking and shelving nationwide. We use a very reliable freight company that has some of the most competitive delivery costs for interstate transport rates.

Depending on where you need your warehouse shelving delivered to in Australia, you may find that shipping is a more effective mode of transport for your products from Erect-A-Rack in Victoria. For smaller, more compact orders, same day delivery is available within Melbourne and 1-2 days expected time on delivery to the East Coast of Australia. Larger orders can usually be delivered within 2-3 business days.
All delivery charges are in addition to the cost of your industrial shelving price.

Are Different Brands Compatible?

Unfortunately not. Using different brands of racking means that the systems won’t be compatible with each other. Your warehouse racking system must be the same brand in order to be fully certified. If Australian standards cannot be met, this means your pallet racking system will not be safe or covered under your company’s insurance.

If Second Hand Is Cheaper, Why Should I Buy New?

If you are thinking of buying second hand racking you should know the engineering weight loads you can use. This could cause a racking collapse, and put you through a huge amount of grief. Secondly, it’s your business and you are liable… why would you risk second hand materials, that often can’t be certified?

Are we required to have safety checks?

Yes absolutely. Racking Standard AS4084-2012 requires that your warehouse pallet racking system is checked on a regular basis. This needs to be carried out in order to be covered under warranty and also to make sure that your shelving units comply with the strict safety standards we have here in Australia. Safety checks must occur and be reported on at least once every 12 months.

Can We do a Safety Check ourselves?

Yes you definitely can check your warehouse pallet racking yourself but you will need to know exactly what it is that you are auditing in order to do so safely. We recommend that you get independent checks in case you have missed something. Please get in touch with the team at Erect-A-Rack for more information and a guide to checking your racking yourself.

Can you look after my ongoing maintenance and safety checks?

Yes you can perform the pallet racking maintenance yourself. Your first safety check is free of charge but we do charge for further checks and the price will cost you per hour. Please get in touch with us for a maintenance check quote or to find out more about our safety guides.

Can you do a design of my warehouse?

Yes we can. Our shelving, racking and warehouse layout design service offers our customers several benefits including:
Visualising how the storage, shelving or racking solution will look – before you buy.
Testing and changing layouts at design stage to maximise available space.
Determining the right mix of shelving or racking product, depending on your final design.
Having tangible design plans to present to senior managers, chief executives or chief financial officers.
Using the latest technology and software, Erect-A-Rack can design layouts and elevations for any storage area.

I need a size that is not on the website, can you custom make it for me?

Unfortunately we can’t make custom sized pallet racking for your warehouse as we do not manufacture here in Australia. However, at Erect-A-Rack we do have plenty of solutions for your business that can be tailored to suit the configuration that works best for you. Get in touch with out team today to find out what could work for you.

Can we install pallet racking ourselves?

The simple answer to this is yes, except if you’re located in Queensland where a QBCC License is required. For the rest of Australia we can provide you with a useful step-by-step guide that will help you to install your warehouse pallet racking system with ease. For jobs that are a larger scale and more complex, we recommend you get professional assistance.

What do I need to do to prepare for an install?

Generally speaking, you will need to have the location of the area clean and tidy in order to be able to work efficiently and safely. The entrance to the warehouse space must be clear and have the area measured and marked out so that no mistakes can made. It is also best to have your safety checklist handy and your team of technicians prepped.

What if my warehouse floor isn't level?

At Erect-A-Rack we have small yet heavy duty and hardwearing shims available to even the floor out before you start building your warehouse pallet racking system. Even if your floor isn’t entirely level, this process will give you a level surface to work with.

I am moving warehouse. Can you guys relocate our pallet racking / shelving to our new site?

In short, yes we can and we take on these types of jobs all the time. Like any relocation job, we will need to see exactly what is involved and how long it will take us. We can give you a formal quote on the job once an inspection is done and scope is agreed on.

Can you do different powder coat colours?

This can be a little difficult given that for small jobs we use the items that we have manufactured already. For larger jobs around the $20,000 mark, we can arrange the factory to change the colour of the paint. Please keep in mind that this is very time consuming and can delay your delivery. Alternatively we can point you in the right direction of some great powder coaters.